Last modified: October 15, 2025
Terms & Conditions
We, at LionZO Technologies Private Limited (ZO, we, our, us) provide an online service thatinter-alia allows its users (Users, you, your) to discover, view, watch, stream, digital movies, shows, and other audio-visual content through the internet (Services). The term Services wherever used in these Terms includes all features, functionalities, recommendations, websites, applications, Platforms, description of the content and user interfaces, as well as all content and software which is associated with the services or may be accessed by you. The term “content” wherever used in these Terms includes (a) any audio-visual content, including its constituents, including without limitation, subtitles, texts, signs, sounds, music, songs, dialogues, performance, act, animation, graphic or any other element contained in the content; (b) any description of the content; (c) any information about the content on the Platform whatsoever.
The Services may be available to you through a mobile application, website or through any other digital mechanism as determined by us (Platform). These terms of use (Terms) govern your use of Services.
These Terms do not apply to any other services or offerings which may be offered through the Platform Such other offerings are governed by their own respective terms which are separate from these Terms.
By accessing, downloading the Platform or using the Services, you agree to be bound by these Terms.
You are requested to carefully read these Terms from time to time before using the Platform. You should check these Terms periodically for changes. Users acknowledge and accept that they may be subject to receiving periodic communications, in relation to their obligation to comply with the Terms. Your continued use of the Platform and the Services shall be deemed to be effective and valid consent to the content of these Terms.
Services
You hereby represent that you have attained the age of majority to access the Services and the Platform. If you are below the age of 18 years of age, you may use the Services under the supervision of your guardian.
Subject to your use of Services as per these Terms and any other requirements determined by us, we grant you a limited, non-exclusive, non-transferable, terminable at will right to access the Service. Such access is for the sole purpose of enabling the personal and private usage of the Services by you, as provided by ZO, in accordance with these Terms. ZO may, at its own discretion, cease the Services totally or partially, and/or may permanently or temporarily restrict the access to the Services without prior notice or communication to you. Except as expressly provided in these Terms, you do not have any right, title or interest in the Service, the Platform or any constituent of the Service or the Platform. The Service and any content accessed through the use of Services are solely for your personal and non-commercial use only. You agree not to use the Service for sharing with others, public dissemination, performance, broadcasting, streaming or any other commercial purposes whatsoever.
Any charges incurred by you for accessing the Services, including but not limited to internet connection and/or mobile or data charges, remain your full responsibility.
We may update or modify the Services or the Platform at any time, in our sole discretion. You agree to automatically receive updated version of the Platform or Services. We may restrict access to any version of the Platform to a select number of Users or all Users, per our discretion.
Content
You may access the content offered through the Services within the country in which you have established your account and only in geographic locations where we offer our Services and allow the usage of the Platform. We may collect your IP address to determine your compliance with these Terms.
We may from time to time change the content available through the Services. We do not guarantee that any content may be available for any specific period whatsoever or that any content may be accessed on the Platform at any instance. We may add new content on our sole discretion. Any information about the addition of any new content including any upcoming dates for new content are indicative only and do not bind us to provide such content.
The quality and resolution of the display of the content is determined by us at our sole discretion and may be affected by various factors including without limitation the device used by you, the speed of your internet connection etc. We do not have any obligation to offer content in a particular resolution or quality. We may alter the resolution or quality of content from time to time.
You do not have the right to download the content or access the content without the usage of internet. Any such functionality, if provided, will be in our sole and absolute discretion.
You may not have access to the entire Services. Also, all or a portion of the Services may require a fee for access. We reserve the right to determine the portion of the Services or content you may access and the fee for access to the Services or any content.
The content made available through the Services is provided on an “AS IS” basis. We do not make any representations, warranties, or guarantees, in relation to the quality, suitability, truth, accuracy or completeness of any content made available on the Platform. You acknowledge the sole responsibility for and assume all risk arising from the use or reliance of any content. The content available on the Platform may contain commercial breaks, commercial messages, endorsements, branded content, sponsorship messages, advertisements, promotional materials and any other form of promotions of such goods or services as determined in our sole and absolute discretion (Advertisements). Advertisements do not imply our endorsement of any goods or services. Your viewership or interaction with any Advertisements including through engagement with interactive advertisements, are at your own option and risk and we are not responsible for the same.
You agree not to: circumvent, remove, degrade, deactivate, or thwart any of the contents of our Services; use any robot, spider, scraper, or other means to access our Service. You also agree not to decompile, reverse engineer, and disassemble any software or other products or processes accessible through our Service. You agree to not threaten, coerce, defame, harass, bully, offend, or engage in offensive communication with us, our employees, or our service partners. Additionally, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy, or limit the functionality of our Service. If you engage in any conduct that violates these Terms, or otherwise engage in any illegal or fraudulent use of our Services, we may restrict or terminate your use of the Services, and block, restrict, or forfeit any access or privileges that you may have received on the Platform, or that have otherwise been given to you. We may also seek refunds and take legal action against you.
Accounts
You must register with our Platform to be able to avail our Services and may be required to provide your mobile registered number and such necessary details and identification proof/s, as may be required by us from time to time, for us to create a valid and accurate profile for your use.
You agree to exit/log-out of your account at the end of each session. ZO will not be responsible for any loss or damage that may result if you fail to comply with these requirements.
You may be able to register or operate only one (01) user account with us. If ZO is made aware or becomes aware that a user has registered more than one (01) user account with ZO, or is using multiple mobile numbers or access the Platform, it may restrict your use of the Services, and block, restrict, or forfeit any access or privileges that you may have received on the Platform, or that have otherwise been given to you.
If you wish to delete your account, you may do so through the profile menu on the Platform, or as per our privacy policy, available at privacy policy. Once your account deletion request is authenticated, we may initially deactivate your account for 90 days or may immediately close your account.
Compliance with Applicable Law
You agree to use the Services in complete and absolute compliance with applicable laws of India and in accordance with requisite internet etiquettes. Without limiting the foregoing, you agree not to use the Services for any of the following:
To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication and you must exercise due caution and discretion in the use of Platform or Servies;
To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
To publish, post, upload, e-mail, distribute, or disseminate (collectively, 'Transmit') any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
To advertise, offer or sell any goods or services for any commercial purpose on ZO without the express written consent of ZO;
To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
To impersonate any person or entity, including, but not limited to, a representative of ZO, or falsely state or otherwise misrepresent your affiliation with any other person or entity;
To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Service or to manipulate your or any other person’s presence on the Platform;
To publish information that threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement violence or disturb the maintenance of public order or the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;
To publish information that is an invasion of another’s privacy, their bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities, if any (collectively, the 'Forums') only to send and receive messages and material that are proper and related to the purpose of that particular Forum.
In the event where the username is not appropriate, we reserve the right to disallow use of such name.
Payments and Billing
You may be required to pay fees (either a one-time payment or a periodic subscription fee), to access and view content, or undertake any other activities for accessing the Platform, or some or all of the contents which are available on the Platform.
If you are charged a fee, you agree to share with us, a valid, subsisting and current payment method. In case of subscription fee, you authorize us to charge the then prevailing subscription fee on a recurring basis through your submitted payment methods, unless you cancel or discontinue your subscription as per the terms laid down for such cancellation or discontinuation.
We may provide multiple payment or subscription methods as determined in our sole and absolute discretion. Different payment or subscription methods may have their own specific bundle of content and may be governed by their own specific terms and conditions (“Payment Terms”). Such Payment Terms must be read in conjunction with and not in derogation of these Terms. Such Subscription Terms, if any, will be available on the Platform.
If a payment is not settled and you have not cancelled your access to or subscription of the Services, we reserve the right to suspend your access to Services till we receive the requisite payment amount. If you decide to make a payment to us, you authorize us to charge from the payment method all costs for or in relation to processing payments and providing Services including applicable taxes, banking charges, processing fees and any other similar charges.
We may provide any, all, or none of the payment and billing methods mentioned in these Terms including without limitation, ZO Pass, Subscription Services, Pay per Content or any other electronic form of payment and billing option at our own discretion. Nothing contained in these terms requires ZO to continue to provide any form of payment or billing method. We may change, alter or modify any fees or payment and billing method for Services or part of the Services at any time in our sole discretion. Except for reasons mentioned in these Terms, any privileges granted to you pursuant to any correct and lawful payment of fee or purchase made by you will not be restricted or adversely affected by change in fee or any payment or billing method. If we change any payment or billing method, the changes will become effective after we have notified you about such change and after the conclusion of the term of your then existing privileges.
All the payments made to ZO are non-refundable and you do not have any right to claim any refunds, credits or vouchers for any unutilized portion of the Services or for not utilizing the payments or fees within the period of validity of such fees.
ZO Pass
ZO may offer an optional subscription or access plan, titled the “ZO Pass”, which provides Users with access to certain content not otherwise available for free.
For the purposes of these Terms, “ZO Pass” means a paid subscription or membership program offered through the Platform, which may include, without limitation, access to content and other privileges as ZO may determine from time to time. The features, contents, offerings, benefits, and terms of the ZO Pass are governed by ZO’s rules, policies, and guidelines, which may be updated, modified, or discontinued at ZO’s sole discretion.
The ZO Pass may provide enhanced access and benefits within the Platform or any other offering or feature made available by ZO. All the rights and privileges, associated with ZO Pass will be visible to you at the time of the purchase of ZO Pass. You are required to review the terms of the ZO Pass you are purchasing and the associated benefits and privileges at the time of purchase of the ZO Pass.
Users may purchase a ZO Pass through the payment methods made available on the Platform. All payments are final and non-refundable, except as required by applicable law.
The ZO Pass will be valid for the duration specified at the time of purchase and will automatically renew unless expressly stated otherwise. Users must repurchase or renew the ZO Pass upon expiry to continue accessing exclusive content and receiving the benefits, offers, privileges, granted under the ZO Pass.
Cancellation: You can cancel your ZO Pass at any time, and you will continue to have access to the ZO Pass contents through the end of your billing period. If you signed up for ZO Pass using your account with a third party (such as UPI- AutoPay, Credit/Debit Cards or Net Banking) as a payment method and wish to cancel your membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Service through that third party. Your third-party service provider (i.e., your bank, card, or payment service provider) will notify you before a scheduled auto-debit. You may cancel your auto-debit and terminate your subscription before the scheduled debit. If you do so, we will not make a further debit against your terminated subscription. However, payments/debits once made, are final and non-refundable, and we may not be able to make a refund after amounts have been debited, unless expressly required under applicable law
Subscription Services
We may provide multiple subscription methods as determined in our sole and absolute discretion. Different subscription methods may have their own specific bundle of content and may be governed by their own specific terms and conditions (“Subscription Terms”). Such Subscription Terms must be read in conjunction with and not in derogation of these Terms. Such Subscription Terms, if any, will be available on the Platform.
Your subscription to Services will continue unless terminated by you. The subscription fee or any other fee or charges you may incur in connection with your use of the Services, including without limitation the taxes, transaction fees, bank charges etc, will be charged to your respective payment method on the specific payment date as per your subscription. You may view the date for charging any fees from you in your respective profile section of your application. You may be charged subscription fee on a recurring basis or any other basis in accordance with the respective subscription plan selected by you. The date on which we charge fees from you may undergo revisions for various reasons including without limitation, altering or cancellation of your subscription plan for any reason.
If there is insufficient balance in the payment methods submitted by you, ZO reserves the right to cancel your membership and restrict your access to only such content which are offered for free (if any) and without any remuneration, if any.
If you cancel your membership, you may continue to avail the paid Servies till the end of your billing cycle. All the payments made to ZO are non-refundable and you do not have any right to claim any refunds, credits or vouchers for any unutilized portion of the Services.
Pay per Content
We may allow access of some content upon payment of fees. If you pay for accessing any content, you authorize us to charge the same fee on a recurring basis for subsequent content unless you restrict debit of fees through the features made available on the Platform.
If you pay to access any content, we grant you a limited license to view the specific content for such duration as determined by us.
Free Services
All or a portion of the Services may be offered to you for free, as determined by us at our sole discretion. Free Services, if any are offered by us gratuitously and offering of any free Service does not entitle you to receive free Services in the future. We may impose conditions on utilization of free Services or restrict the offering of free Services without prior communication to you.
Promotions
We may conduct promotions, including, without limitation, contests, consolation prizes, level redemptions. Each promotion may have additional terms and rules that may be applicable, which will be posted or otherwise made available to you, and for purposes of each of these activities, will be deemed to be incorporated into and form a part of these Terms and will be binding on you (“Promotions”). Such Promotions may be conducted at our sole discretion, and you do not have a right to participate in any Promotion.
Communication
We may send communications like announcements, administrative messages, in-app notifications or promote and market Services, via text message (SMS) or other media, on contact channels submitted by a User to create their account or use the Services, as per our Privacy Policy.
Third Party Sites, Services and Products
Our Platform or Services may contain links to other websites owned and operated by third parties. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the content, products, or services available on such websites or resources. Your use of each of those sites is subject to the conditions, if any, posted by the sites. ZO does not exercise control over any internet sites apart from ZO and cannot be held responsible for any content residing in any third-party internet site.
Your interactions with such third parties, including payment providers and verification service providers, are solely between you and that third party. Your interactions with such third parties will be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and you acknowledge sole responsibility for and assume all risk arising from its use of such websites or resources.
ZO may embed certain links to third party services including but not limited to YouTube. Your interaction with such third-party platform/s are governed by their policies, and we urge you to review their policies before you proceed with availing such services via the offerings of ZO. The YouTube terms are available at https://www.youtube.com/t/terms and the Google Privacy Policy is available at https://policies.google.com/privacy?Hl=en-US. Also, to control your interaction with Google account or their services allows you to control your rights and activities, and may be accessed at https://myaccount.google.com/permissions?Pli=1.
We may allow you to use a third-party log-in including a social media log-in to register with us. In such circumstances, you will be bound by any terms of use and privacy policy of such third-party companies and hereby acknowledge that we do not have any control over their operations. We urge you to familiarize yourselves with their policies before you proceed with such registration and linkages.
Intellectual Property
You acknowledge that between you and ZO, ZO owns all copyright, trademarks, and other intellectual property rights in and relating to the Services and/or the Platform including any content which may be accessed through the use of Services.
Users must not copy, distribute, make available to the public or create any derivative work from any content or any part, portion or constituent of the content or anything else made available on the Platform and/or to any other User. ZO respects the intellectual property rights of others and expects its users to do the same. If Users or any third party believe that their content has been copied in a way that constitutes infringement, they will provide ZO with the following information: (i) identification of the protected work claimed to have been infringed; (ii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the location of the material; (iii) contact information, including address, telephone number, and an email address; (iv) a statement that such User or third party have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (v) a statement that the information in the notification is accurate, and, under penalty of perjury, that such User or third party is authorized to act on behalf of the copyright owner; and, (vi) by way of e-mail with a valid electronic signature. The information may be submitted to markteam@zoworld.co.in.
All rights, title, and interest in and to the Services, remain ZO’s exclusive property, and/or of its licensors. Services are protected by copyright, trademark, and other laws. Nothing in the Terms gives Users any right to use the ZO name or any of the ZO trademarks, logos, domain names, properties and other distinctive brand features, or any part or portion of the content, Platform or Services without ZO’s prior written consent.
By submitting any content on or through the Services, you grant ZO a worldwide, non-exclusive, royalty-free license with the right to sublicense, to use, copy, reproduce, process, adapt, modify, publish, transmit, display, distribute and make derivative works of such content in any and all media or distribution methods now known or later developed.
Without limiting ZO’s rights in and to the Services, you expressly authorize ZO to use your name, username, likeness, image, sobriquet, caricature, alias, moniker, profile image, details of your usage if Services and any other such materials derived from the Services throughout the world and for perpetuity, as ZO may require for the purposes of providing its Services, for featuring on the Service, and/or any promotional and marketing activity undertaken by ZO on or regarding the Service, social media platforms, websites owned and operated by ZO and/or its affiliates, or any other mode or media, as ZO may deem appropriate.
Grievance Redressal Mechanism
If you have any complaint, grievance, or notice you would like redressed, you may contact our Grievance Officer below:
Name of the Grievance Officer: Siddharth Gupta
LionZO Technologies Private Limited
Email: markteam@zoworld.co.in
Office Hours: 10 am to 7 pm
The Grievance Officer identified above is pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.
ZO reserves the right to replace the Grievance Redressal Officer at its discretion, through publication on its website, and such replacement will come into effect immediately upon publication.
We will acknowledge your grievance and attempt to resolve it within the timeline prescribed under applicable law.
If you have a grievance with or about the content made available on the Platform, its ratings, descriptions, summary, tags, or otherwise concerning the content on the Platform, you must specifically raise your grievance by fully submitting the content grievance form available here: https://www.winzotv.com/content-grievance
Limitation of Liability & Dispute Resolution
To the maximum extent permitted in law, the access to and use of the Services or any content are at the users’ own risk. Users understand and agree that the Services are provided on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, ZO disclaims all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement.
ZO makes no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any content; (ii) any harm to Users’ computer system or mobile device operating system, loss of data, or other harm that results from access to or use of the Services or any content; (iii) the deletion of, or the failure to store or to transmit, any content and other communications maintained by the Services; (iv) whether the Services will meet users requirements or be available on an uninterrupted, secure, or error-free basis; and, (v) whether jointly or severally, for any errors or omissions, on behalf of itself or third parties in relation to the prizes., will create any warranty not expressly made herein.
To the maximum extent permitted by applicable law, ZO will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly or any loss of data, use, good-will, or other intangible losses, resulting from (i) the access to, use of, or inability to access to or use the services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; (iii) any Content obtained from the Services; or (iv) unauthorized access, use or alteration of Content; or (v) any natural calamities.
In no event will the aggregate liability of ZO exceed the total amount that such User has paid to ZO in the six-month period ending on the date of the claim or to a maximum of One Thousand Indian Rupees (Rs. 1000), whichever is lower. The limitations will apply to any theory of liability whether based on warranty, contract, statute, tort (including negligence) or otherwise, and whether or not ZO has been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
Users will be solely responsible for any consequences which may arise due to their access to ZO’s Services by conducting an illegal act or due to non-conformity with these Terms and other rules and regulations in relation to the Services, including provision of incorrect address or other personal details. Users also undertake to indemnify ZO and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) On full indemnity basis for any loss/damage suffered by ZO on account of such act on the part of the Users.
Users will indemnify, defend, and hold ZO harmless from any third party/entity/organization claims arising from or related to such User's engagement with the ZO or participation in any Contest. In no event will ZO be liable to any User for acts or omissions arising out of or related to User's engagement with the ZO or his/her participation in any Contest(s).
The failure of ZO to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain to be in full force and effect.
These Terms will be governed by and construed in accordance with the laws of the Republic of India. It is further agreed and acknowledged by the Users, that their ability to access the Services will further be dependent upon the specific rules, laws, and regulations of their state of residence.
All claims, legal proceedings or litigation arising in connection with the Services will be brought solely before the courts of New Delhi. Users consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.