Last modified: August 27, 2025
Terms & Conditions
We, at WinZO Games Private Limited (WinZO, we, our, us) provide an online service that inter-alia allows its users (User, you, your) to discover, view, watch, stream digital movies, shows and various other kind of audio-visual content through the internet (Services). The Services may be available to you through a mobile application, website or through any other digital mechanism as determined by us (Platform). These terms of use (Terms) govern your use of Services.
These Terms do not apply to any other services of offerings which may be offered through the Platforms including without limitation, any games or any other offering whatsoever. Such other offerings are governed by their own respective terms which are separate from these Terms.
By accessing, downloading or using these Services, you agree to be bound by these Terms.
You are requested to carefully read these Terms from time to time before using the Platform. You should check these Terms periodically for changes. Users acknowledge and accept that they may be subject to receiving periodic communications, in relation to their obligation to comply with the Terms. Your continued use of the Platform and the Services shall be deemed to be effective and valid consent.
Services
You hereby represent that you have attained the age of majority to access the Services and the Platform. If you re below the age of 18 years of age you may use the Services under the supervision of your guardian.
Subject to your use of Services as per these Terms and any other requirements determined by us, we grant you a limited, non-exclusive, non-transferable, terminable at will right to access the Service. Such access is for the sole purpose of enabling the personal and private usage of the Services by you, as provided by WinZO, in accordance with these Terms. WinZO may, at its own discretion, cease totally or partially, and/or permanently or temporarily restrict the access to the Platform without prior notice or communication to you. Except as expressly provided in these Terms, you do not have any right, title or interest in the Service, the Platform or any constituent of the Service or the Platform. The Service and any content accessed through the Service are solely for your personal and non-commercial use only. You agree not to use the Service for sharing with others, public dissemination, performance, broadcasting, streaming or any other commercial purposes whatsoever.
You may access the content offered through the Services within the country in which you have established your account and only in geographic locations where we offer our Service and have allowed the usage of the Platform. To determine your compliance with these Terms we may collect your IP address.
We may from time to time change the content which is available through the Services. We do not guarantee that any content may be available for any specific period whatsoever.
Any charges incurred by you for accessing the Services, including but not limited to internet connection and/or mobile or data charges, remain your full responsibility.
The content made available through the Services is provided on an “AS IS” basis. We do not make any representations, warranties, or guarantees, in relation to the quality, suitability, truth, accuracy or completeness of any content made available on the Platform. You acknowledge the sole responsibility for and assume all risk arising from their use or reliance of any content. The content available on the Platform may contain commercial breaks, commercial messages, endorsements, branded content, sponsorship messages, advertisements, promotional materials and any other form of promotions of such goods or services as determined in our sole and absolute discretion (Advertisements). Presence of Advertisements will not imply our endorsement of any goods or services. Your viewership or interaction with any Advertisements including through engagement with interactive advertisements, are at your own option and risk and we are not responsible for the same.
You agree not to: circumvent, remove, degrade, deactivate, or thwart any of the contents of our Services; use any robot, spider, scraper, or other means to access our Service. You also agree not to decompile, reverse engineer, and disassemble any software or other products or processes accessible through our Service. You agree to not threaten, coerce, defame, harass, bully, offend, or engage in offensive communication with us, our employees, or our service partners. Additionally, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy, or limit the functionality of our Service. If you engage in any conduct that violates these Terms, or otherwise engage in any illegal or fraudulent use of our Services, we may restrict or terminate your use of the Services, and block, restrict, or forfeit any access or privileges that you may have received on the Platform, or that have otherwise been given to you. We may also seek refunds and take legal action against you.
Accounts
You must register with our Platform to be able to avail our Services and may be required to provide such necessary details and identification proof/s for us to create a valid and accurate profile for your use.
You agree to exit/log-out of their accounts at the end of each session. WinZO will not be responsible for any loss or damage that may result if You fail to comply with these requirements.
You may be able to register or operate only one (01) user account with us. If WinZO is made aware or becomes aware that a user has registered more than one (01) user account with WinZO, or is using multiple mobile numbers or access the Platform, it may restrict your use of the Services, and block, restrict, or forfeit any access or privileges that you may have received on the Platform, or that have otherwise been given to you.
If you wish to delete your account, you may do so through the profile menu on the Platform, or as per our privacy policy, available at privacy policy. Once your account deletion request is authenticated, we may initially deactivate your account for 90 days or may immediately close your account.
Compliance with Applicable Law
You agree to use the Services in complete and absolute compliance with applicable laws of India and in accordance with requisite internet etiquettes. Without limiting the foregoing, you agree not to use the Services for any of the following:-
In the event where the username is not appropriate, we reserve the right to disallow use of such name.
Payments and Billing
You may be required to pay fees, (either one time or through periodic subscription fee-based model or through any other method), or undertake any other activities for accessing the Platform or some of the contents which are available on the platform. If you are charged a fee, you agree to share with us, a valid, subsisting and current payment method. In case of subscription fee, you authorize us to charge the then prevailing subscription fee through your submitted payment methods, unless you cancel or discontinue your subscription as per the terms laid down for such cancellation or discontinuation.
We may provide multiple payment or subscription methods as determined in our sole and absolute discretion. Different payment or subscription methods may have their own specific bundle of content and may be governed by their own specific terms and conditions (“Subscription Terms”). Such Subscription Terms must be read in conjunction with and not in derogation of these Terms. Such Subscription Terms, if any, will be available on the Platform.
The subscription fee or any other fee other charges you may incur in connection with your use of the service, including without limitation the taxes, transaction fees, bank charges etc, will be charged to your respective payment method on the specific payment date as per your subscription. You may view the date for charging any fees from you in your respective profile section of your application. You may be charged subscription fee on a recurring basis or any other basis in accordance with the respective subscription plan selected by you. You may change your subscription plan by following the procedure laid down for the same in the Platform. The date on which we charge fees from you may undergo revisions for various reasons including without limitation, altering or cancellation of your subscription plan for any reason.
If there is insufficient balance in the payment methods submitted by you, WinZO reserves the right to cancel your membership and restrict your access to only such content which are offered for free and without any remuneration, if any.
If you cancel your membership, you may continue to avail the paid Servies till the end of your billing cycle. All the payments made to WinZO are non-refundable and you do not have any right to claim any refunds, credits or vouchers for any unutilized portion of the Services.
We may change the subscription fees or any other fees for the Servies at any time in our sole discretion. In case of any change in prices, we will notify you about the change in fees before such change becomes effective.
All or a portion of the Services may be offered to you for free, as determined by us at our sole discretion. Free Services, if any are offered by us gratuitously and offering of any free Service does not entitle you to receive free Services in the future and we may impose restrictions or restrict the offering of free Services without prior communication to you.
Contest
We may conduct promotions, including, without limitation, contests, consolation prizes, level redemptions. Each promotion may have additional terms and rules that may be applicable, which will be posted or otherwise made available to you, and for purposes of each of these activities, will be deemed to be incorporated into and form a part of these terms and will be binding on you (“Contest”). Such promotions or Contest may be conducted at our sole discretion, and you do not have a right to participate in any promotion.
Communication
We may send communications like announcements, administrative messages, or promote and market its Services, via text message (SMS) or other media, on contact channels submitted by a User to create their account or use the Services, as per its Privacy Policy.
Third Parties
Our Platform or Services may contain links to other websites owned and operated by third parties. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the content, products, or services available on such websites or resources. Your use of each of those sites is subject to the conditions, if any, posted by the sites. WinZO does not exercise control over any internet sites apart from WinZO and cannot be held responsible for any content residing in any third-party internet site.
Your interactions with such third parties, including payment providers and verification service providers, are solely between You and that third party. Your interactions with such third parties will be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and You acknowledge sole responsibility for and assume all risk arising from its use of such websites or resources.
WinZO may embed certain links to third party services including but not limited to YouTube. Your interaction with such third-party platform/s are governed by their policies, and we urge you to review their policies before you proceed with availing such services via the offerings of WinZO. The YouTube terms are available at https://www.youtube.com/t/terms and the Google Privacy Policy is available at https://policies.google.com/privacy?Hl=en-US. Also, to control your interaction with Google account or their services allows you to control your rights and activities, and may be accessed at https://myaccount.google.com/permissions?Pli=1.
We may allow you to use a third-party log-in including a social media log-in to register with us. In such circumstances, you will be bound by any terms of use and privacy policy of such third-party companies and hereby acknowledge that we do not have any control over their operations. We urge you to familiarize yourselves with their policies before you proceed with such registration and linkages.
Intellectual Property
Users acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to the Services and/or the Platform, are owned by or licensed to WinZO.
By submitting any content on or through the Services, you grant WinZO a worldwide, non-exclusive, royalty-free license with the right to sublicense, to use, copy, reproduce, process, adapt, modify, publish, transmit, display, distribute and make derivative works of such content in any and all media or distribution methods now known or later developed.
Without limiting WinZO’s rights in and to the Services, you expressly authorize WinZO to use your name, username, likeness, image, sobriquet, caricature, alias, moniker, profile image, details of your usage if Services and any other such materials derived from the Services throughout the world and for perpetuity, as WinZO may require for the purposes of providing its Services, for featuring on the Service, and/or any promotional and marketing activity undertaken by WinZO on or regarding the Service, social media platforms, websites owned and operated by WinZO and/or its affiliates, or any other mode or media, as WinZO may deem appropriate.
Users must not copy, distribute, make available to the public or create any derivative work from any content made available on the Platform and/or to any other User. WinZO respects the intellectual property rights of others and expects its users to do the same. If users or any third party believe that their content has been copied in a way that constitutes infringement, they will provide WinZO with the following information: (i) identification of the protected work claimed to have been infringed; (ii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the location of the material; (iii) contact information, including address, telephone number, and an email address; (iv) a statement that such User or third party have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (v) a statement that the information in the notification is accurate, and, under penalty of perjury, that such User or third party is authorized to act on behalf of the copyright owner; and, (vi) by way of e-mail with a valid electronic signature. The information may be submitted to grievanceofficer@winzogames.com
All rights, title, and interest in and to the Services, remain WinZO’s exclusive property, and/or of its licensors. Services are protected by copyright, trademark, and other laws. Nothing in the Terms gives Users any right to use the WinZO name or any of the WinZO trademarks, logos, domain names, properties and other distinctive brand features, without WinZO’s prior written consent.
Grievance Redressal Mechanism
We maintain a grievance redressal mechanism to resolve any grievance you may have regarding any content which are offered as part of the Servies.
If you have any grievance regarding the content offered through our Services, the age rating provided by us to any content, title of the Content provided through our Services etc, you may share the same with us by writing to: grievanceofficer@winzogames.com.
In your complaint or grievance, please include the following information, as appropriate;
On receiving such a complaint, grievance or notice, WinZO reserves the right to investigate and/or take such action as WinZO may deem appropriate. WinZO may reach out to you to seek further clarification or assistance with the investigation, or verify the statements made in your complaint, grievance or notice, and you acknowledge that your timely assistance with the investigation would facilitate the redressal of the same. If you have any complaint, grievance, or notice you would like redressed, you may contact the Grievance Redressal Officer at:
The Grievance Redressal Officer,
WinZO Games Private Limited
Email: grievanceofficer@winzogames.com
Office Hours: 10 am to 7 pm
The Grievance Officer identified above is pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.
WinZO reserves the right to replace the Grievance Redressal Officer at its discretion, through publication on its website, and such replacement will come into effect immediately upon publication.
Limitation of Liability & Dispute Resolution
To the maximum extent permitted in law, the access to and use of the Services or any content are at the users’ own risk. Users understand and agree that the Services are provided on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, WinZO disclaims all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement. WinZO makes no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any content; (ii) any harm to Users’ computer system or mobile device operating system, loss of data, or other harm that results from access to or use of the Services or any content; (iii) the deletion of, or the failure to store or to transmit, any content and other communications maintained by the Services; (iv) whether the Services will meet users requirements or be available on an uninterrupted, secure, or error-free basis; and, (v) whether jointly or severally, for any errors or omissions, on behalf of itself or third parties in relation to the prizes., will create any warranty not expressly made herein.
To the maximum extent permitted by applicable law, WinZO will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly or any loss of data, use, good-will, or other intangible losses, resulting from (i) the access to, use of, or inability to access to or use the services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; (iii) any Content obtained from the Services; or (iv) unauthorized access, use or alteration of Content; or (v) any natural calamities.
In no event will the aggregate liability of WinZO exceed the total amount that such User has paid to WinZO in the six-month period ending on the date of the claim or to a maximum of One Thousand Indian Rupees (Rs. 1000), whichever is lower. The limitations will apply to any theory of liability whether based on warranty, contract, statute, tort (including negligence) or otherwise, and whether or not WinZO has been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
Users will be solely responsible for any consequences which may arise due to their access to WinZO’s Services by conducting an illegal act or due to non-conformity with these Terms and other rules and regulations in relation to the Services, including provision of incorrect address or other personal details. Users also undertake to indemnify WinZO and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) On full indemnity basis for any loss/damage suffered by WinZO on account of such act on the part of the Users.
Users will indemnify, defend, and hold WinZO harmless from any third party/entity/organization claims arising from or related to such User's engagement with the WinZO or participation in any Contest. In no event will WinZO be liable to any User for acts or omissions arising out of or related to User's engagement with the WinZO or his/her participation in any Contest(s).
The failure of WinZO to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain to be in full force and effect.
These Terms will be governed by and construed in accordance with the laws of the Republic of India. It is further agreed and acknowledged by the Users, that their ability to access the Services will further be dependent upon the specific rules, laws, and regulations of their state of residence.
All claims, legal proceedings or litigation arising in connection with the Services will be brought solely before the courts of New Delhi. Users consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.