Last modified: August 22, 2025
These Terms of Service (“Agreement” or “Terms”) are a legally binding agreement between you (the “User,” “you,” or “your”) and WinZO US Inc. (“WinZO,” “we,” “us,” “our”). You acknowledge and agree that your use of the WinZO TV’s website and WinZO TV’s mobile application (the “App”), which may be embedded in WinZO’s main mobile application, will be governed by this Agreement, our Privacy Policy, Terms of Service, and any related terms.
Your use of our Website or App shall constitute your acceptance of this Agreement and to all of the terms and conditions stated under this Agreement and our Privacy Policy referenced herein. If you are unsure as to the terms of this Agreement, please do not proceed further and contact us at support@winzogames.com.
PLEASE READ THE TERMS CONTAINED IN THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. PLEASE NOTE THAT THESE TERMS CONTAIN A BINDING AND MANDATORY ARBITRATION PROVISION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS AND LIMITS REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES.
BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY USING AND NAVIGATING THROUGH OUR PLATFORM, WEBSITE, AND/OR APP, YOU AGREE THAT (A) YOU HAVE READ AND UNDERSTOOD THE AGREEMENT; (B) YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD; (C) YOU CAN FORM A BINDING CONTRACT; AND (D) YOU ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS AS WELL AS OUR PRIVACY POLICY REFERENCED HEREIN. FURTHERMORE, YOU HEREBY CONSENT TO THESE TERMS OF SERVICE, INCLUDING, WITHOUT LIMITATION, THE WAIVER OF THE RIGHT TO A TRIAL BY JURY AND/OR TRIAL BY COURT AND CONSENT TO ARBITRATE ANY CLAIM HEREWITH UNDER THE ARBITRATION CLAUSE SET FORTH HEREIN. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE OUR WEBSITE, APP, OR PLATFORM.
Capitalized terms not defined herein shall have the same meaning ascribed to them under our Privacy Policy.
INTRODUCTION TO WINZO AND CERTAIN DEFINITIONS
WinZO operates a global online platform, which hosts, offers, recommends and helps you discover Digital Content and other services as provided in this Agreement. You must be at least 18 years of age to access Digital Content, our services, and our App. We personalize content and features as part of the Services, including showing you recommendations on Digital Content, features and services that might be of interest to you. We also endeavour to continuously improve the Amazon devices and services and your experience with them.
For the purposes of these Terms,
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Examples include as a name, an identification number, location information, or an online identifier.
“Platform Fees” mean the amount charged by WinZO to all Users as a fees for providing it Platform and related services (collectively, the “Services”) to Users. Platform Fees may be charged in either a pay-per-view model or through a subscription-based model or as may be otherwise determined by WinZO, in its sole discretion and may vary for different Users.
“Sensitive Personal Information” means Personal Information that reveals: (i) user’s social security, driver’s license, state identification card, or passport number; (ii) user’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (iii) user’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (iv) contents of a user’s mail, email, and text messages unless we are the intended recipient of the communication; (v) user’s genetic information; (vi) biometric information’ (vii) health related Personal Information collected and analyzed concerning a user’s health; (viii) information concerning a user’s sex life or sexual orientation or (ix) citizenship or immigration related information.
PRIVACY POLICY
Our Privacy Policy describes how we handle the Personal Information you provide to us when you create an account for our Website, App, or Platform. WE DO COLLECT, PROCESS, USE, AND STORE SENSITIVE PERSONAL INFORMATION AS DEFINED IN OUR PRIVACY POLICY. You understand that through your use of our Website, App, or Platform, you consent to the collection and use (as set forth in the Privacy Policy) of this Personal Information, including the transfer of this information to the US, and/or other countries for storage, processing and use by WinZO, its holding, subsidiary, and group companies, our affiliates, and third-party service providers.
ELIGIBILITY
General Eligibility. To be eligible to use our Website, App, or Platform, you must meet the following criteria and represent and warrant that you: (a) are 18 years of age or older; (b) are not currently restricted from accessing our Website, App, or Platform, or not otherwise prohibited from having an account, (c) are not our competitor, or are not using our Website, App, or Platform for reasons that are in competition with us; (d) will only maintain one registered account at any given time; (e) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; (f) will not violate any of our rights, including intellectual property rights such as patent, copyright, and trademark rights; and (g) agree to provide at your cost all equipment, browser software, and internet access necessary to use our Website, App, or Platform. ALL USERS MAY ONLY CREATE ONE USER ACCOUNT PER REGISTERED MOBILE NUMBER.
ACCESS
Accessing our Website
You can access and use our Website.
Accessing our App:
Our App can be downloaded via the link (“Download Link”) on our Website for Android Users and through the Apple App Store for iOS Users. Android Users will receive a Download Link on the a ten (10) digit mobile number they provide us with on our website when requesting for the Download Link.
Account Creation:
To use our Services, you create an account on our Platform (“Account”). To create an Account, you will have to provide us with an authentic personal mobile number (“Registered Mobile Number”), where you will receive a one-time password (“OTP”) as an SMS/message. Upon authenticating the OTP, you will be prompted to accept our Privacy Policy, Terms of Use, and other related terms or policies. Upon successful authentication and acceptance of our Policies, your Account will be considered as set up.
Account Information:
You can enter further information about yourself, including your name, email address, gender, date of birth, and other Personal Information as identified in our Privacy Policy by selecting “Edit Profile” on your Account related Profile at any time (“Account Information”).
Verification: We may ask You to undergo a verification process (“Verification”)
KYC Partner
As explained in our Privacy Policy, we are using a third-party, Jumio (“KYC Partner”) to perform Know Your Customer compliance checks (“KYC”) for our Users. Our KYC Partner’s Privacy Policy is available at https://www.jumio.com/legal-information/privacy-notices/.
KYC Verification.
Our KYC Partner will conduct a document verification and a liveness test for Users. All information collected, processed, or stored by the KYC Partner on behalf of WinZO for Users is referred henceforth as “Verification Information.”
Document Verification. As part of the KYC Document Verification, the KYC Partner may ask you to submit/ upload a picture of your government-issued photo identification document such as a passport or driving license or residence permit or national ID card, etc. (each a “KYC Document”). Please note that the specific requirements for KYC compliance can vary depending on the regulations in the state or jurisdiction where you are residing and our KYC Partner’s discretion is operating.
Liveness Test. As part of the Liveness Test, the KYC Partner will ask the User to take a live selfie, to verify if the User is the same natural person to whom the KYC Document at Section5(e)(ii)(1) relates. The KYC Partner will verify the authenticity of the KYC Document and may share the extracted ID Document details, the uploaded KYC Document, your uploaded picture, photo match results and final authenticity results with us.
Other Verification.
Our KYC Partner is also responsible for conducting checks on Users located outside the US to determine compliance with sanctions lists maintained by the Office of Foreign Assets Control (“OFAC”) and other global sanctions lists, and may seek additional information and data from you in this regard.
Disclaimer.
USER UNDERSTANDS AND AGREES THAT WINZO IS NOT RESPONSIBLE OR LIABLE FOR LAPSES IN THE VERIFICATION PROCESS. PLEASE REFER TO OUR KYC PARTNER’S POLICIES TO UNDERSTAND WHAT VERIFICATION INFORMATION IS COLLECTED, HOW THE VERIFICATION INFORMATION IS PROCESSED, STORED, AND DISCLOSED, FOR HOW LONG THE VERIFICATION INFORMATION IS RETAINED, AND YOUR RIGHTS WITH RESPECT TO SUCH VERIFICATION INFORMATION. IT IS EXPRESSLY CLARIFIED AND USER UNDERSTANDS THAT WINZO IS NOT RESPONSIBLE OR LIABLE FOR ANY HANDLING, USE, PROCESSING, STORING, DELETING, OR DISCLOSURE OF SUCH KYC INFORMATION.
Sanctions Compliance Procedures.
While WinZO relies primarily on our KYC Partner’s OFAC and global sanctions screening processes, WinZO also (a) maintains records of transactions and compliance efforts; (b) has an internal compliance program under which international transactions are screened against OFAC lists, and (c) regularly trains employees on OFAC regulations and compliance procedures.
Security of your Account Information:
You agree that all information you provide is true, accurate, current and complete, and you agree to maintain and promptly update such information to keep it current. You may not transfer or share your Account Information with anyone. You are responsible for maintaining the confidentiality of your Account Information and for all activities that occur under your Account. You agree to immediately notify us upon becoming aware of any unauthorized use of your Account Information. WinZO reserves the right to take any and all action, as it deems necessary, regarding the security of our Service and your Account Information. Under no circumstances shall WinZO be held liable to you for any liabilities or damages resulting from or arising out of your use of our App, your use of the Account Information, or your release of the Account Information to a third party.
Use of Information:
We collect Personal Information (as per in our Privacy Policy), at the time of Account Creation, Verification or in the course of your use of our Services. This Personal Information is necessary for us to provide our App to you and is stored on our servers to enable us to continue to provide our App to you. Upon your written request made in a form and manner we require, we will provide you with a list of all of the Personal Information that we store on you within thirty (30) days of receiving your request. Also, upon your prior written request made in a form and manner we require, we will delete any such Personal Information as per our Privacy Policy. Notwithstanding, please note that, if you ask us to delete all such Personal Information, we will not be able to continue to provide our Services, Website or App to you. YOU OWN, OR UNDERTAKE THAT YOU ARE AUTHORISED TO USE, ANY INTELLECTUAL PROPERTY IN ANY INFORMATION AND USER DATA YOU PROVIDE, UPLOAD, SHARE, TRANSMIT OR OTHERWISE MAKE AVAILABLE TO OR FROM, OUR SYSTEMS OR USING OUR SERVICES. YOU GRANT US A WORLDWIDE, ROYALTY-FREE LICENCE TO USE, STORE, BACK-UP, COPY, TRANSMIT, DISTRIBUTE, COMMUNICATE, MODIFY AND OTHERWISE MAKE AVAILABLE, SUCH INFORMATION AND USER DATA, SOLELY FOR THE PURPOSES OF ENABLING YOU TO USE OUR SERVICES AND FOR ANY OTHER PURPOSE RELATED TO PROVISION OF THE SERVICES TO YOU AND THEM.
PAYMENT
Access to Digital Content.
The Service may allow you to: (i) access Digital Content on a subscription basis for viewing during a limited period of time during a subscription period, (ii) rent Digital Content for on-demand viewing over a limited period of time, (iii) purchase Digital Content for pay-per-view viewing over a limited period of time, and/or (v) access Digital Content on a free, ad-supported or promotional basis for viewing over a limited period of time.
Offers and pricing for subscriptions, the subscription services, the extent of available Digital Content, and the specific titles available through subscription services, may change over time and by location without notice (except as may be required by applicable law). Unless otherwise indicated, any price changes are effective as of the beginning of the next subscription period. If you do not agree to a subscription change, you may cancel your subscription. The pricing for subscriptions or memberships may include VAT and/or other taxes. Where applicable, such taxes will be collected by the party with whom you transact for the service.
Fees to Access our Website, App, and Platform.
Our Website, App, and Platform are currently provided to you at no cost. In the event that we change this in the future, we will communicate such modification to you as per the procedure detailed under Section 19 or as otherwise specified in another agreement between WinZO and you.
Other Fees.
Certain features on our Platform may require the payment of fees to be accessed and used by a User.
Taxes
The Fees are exclusive of any sales tax applicable which shall be payable by you at the rate and in the manner prescribed by law.
Changes
We may change our Fees for any and all Services without prior written notice.
Errors
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. If you believe that you have been charged incorrectly, you must contact us within thirty (30) days of receiving such an invoice or notification related to the incorrect billing at support@winzogames.com to help us resolve such disputes.
The User acknowledges that subject to time taken for bank reconciliations and such other external dependencies that WinZO may have on third parties, transactions on the Platform may take up to 24 hours to be processed. Users agree not to raise any complaint or claim against WinZO in respect of any delay.
SERVICE LICENSE
Subject to your compliance with the terms of this Agreement, we grant you a limited, non-exclusive, revocable, non-transferable, non-licensable, non-sublicensable license to access and use our Website, App, or Platform to: (a) download, install, and use our App for your use in accordance with this Agreement on any mobile device owned or otherwise controlled by you strictly in accordance with this Agreement, and (b) access, stream, download, and use on your mobile device our Website, App, or Platform and content made available in or otherwise accessible through our Website, App, or Platform, strictly in accordance with this Agreement. You will not use, copy, adapt, modify, prepare derivative works based upon our Website, App, or Platform, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit our Website, App, or Platform, except as expressly permitted in this Agreement. When using and accessing our Website, App, or Platform, you need to make sure that your internet connection is adequate. You are solely responsible for your internet connection including and not limited to the applicable charges, rates, tariffs, and other fees that might apply.
YOU AGREE THAT WE ARE NOT LIABLE FOR ANY DAMAGES OR INJURY RESULTING FROM YOUR ACCESS OR USE OF OUR WEBSITE, APP, OR PLATFORM. WE PROVIDE NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. THERE IS NO WARRANTY WHICH WILL EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY DAMAGE ALLEGED FOR A LOSS OR INJURY IS LIMITED TO THE FEE, IF ANY, PAID TO WINZO FOR THE ABILITY TO ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM.
OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS
You agree that our Platform, including but not limited to the Website, App, graphics, trademarks, and editorial content, contains proprietary content, information, and material, which are owned by WinZO and/or our licensors, including our customers, brands and agencies, and are protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary content, information or materials other than for your permitted use of our Platform or in any manner that is inconsistent with the terms contained in this Agreement. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on our Website, App, or Platform, in any manner, and you will not exploit our Website, App, or Platform in any unauthorized way whatsoever, including but not limited to, using our Website, App, or Platform to transmit any computer viruses, worms, Trojan horses or other malware, or by trespassing or burdening network capacity. You further agree not to use our Website, App, or Platform in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that we are not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using our Website, App, or Platform.
You acknowledge and agree that our Website, App, and Platform are provided for your use. Except to the extent necessary to access and use our Website, App, or Platform, nothing in this Agreement grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets or other proprietary rights in or relating to our Website, App, or Platform, whether expressly, by implication, estoppel, or otherwise. WinZO and its licensors and service providers reserve and will retain their entire right, title, and interest in and to our Website, App, and Platform, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
REQUIRED CONDUCT AND PROHIBITED CONDUCT
As a condition to access our Website, App, or Platform, you agree to this Agreement and to strictly observe the following:
Required Conduct
Comply with all applicable laws, including, without limitation, tax laws, export control laws and regulatory requirements
Provide accurate information to WinZO and update from time to time as may be necessary
Review our Privacy Policy
Review and comply with notices sent by WinZO, if any, concerning our Website, App, or Platform
Prohibited Conduct
Opening more than one User Account
Using VPN or other location masking services, software or methodology while accessing our Website, App or Platform
Try to circumvent, provide incorrect information or documentation for, or otherwise interfere with the KYC Verification or other Verification Processes
Use our Services, Website or App while on an OFAC Sanctions List available at https://sanctionssearch.ofac.treas.gov/
Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, otherwise transfer or commercially exploit our Website or App (excluding any user content)
Reverse engineer, decompile, disassemble, decipher, capture screen shots, or otherwise attempt to derive the source code for any underlying intellectual property used to provide our Website or App, or any part thereof
Utilize information, content or any data you view on and/or obtain from our Website or App to provide any service that is competitive with us
Imply or state, directly or indirectly, that you are affiliated with or endorsed by WinZO unless you have entered into a written agreement with us
Adapt, modify, or create derivative works based on our Website or App or technology underlying our Website or App, or other users’ content, in whole or in part
Rent, lease, loan, trade, sell/re-sell access to our Website, App, or Platform or any information therein, or the equivalent, in whole or part
Access, reload, or “refresh” or make any other request to transactional servers that are beyond generally accepted usage of web-based applications
WINZO COMMUNICATIONS
You understand and agree that you may receive information and push notifications from WinZO via email, our App, text message on your mobile device, or calls to your mobile number. You hereby consent to receive communications via email, our App, text message on your mobile device, or calls to your mobile number. You acknowledge that you may incur additional charges or fees from your wireless provider for these communications, including text message charges and data usage fees, and you acknowledge and agree that you are solely responsible for any such charges and fees and not WinZO.
Email Contact
We may send promotional messages about us and our products and services related to our Website and App to your email. When you send us a query email at support@winzogames.com, you are providing us with consent to send emails to you for replying to your queries at your provided email address. By providing your email address, you agree with these Terms of Use and our Privacy Policy.
Push Notification.
You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of our Website, App, and Platform.
INDEMNIFICATION
You agree to indemnify, defend, and hold WinZO and our officers, employees, managers, directors, customers, and agents (the “Indemnitees”) harmless from and against any and all costs, liabilities, losses and expenses (including but not limited to reasonable attorneys’ fees) resulting from any claim, suit, action, demand or proceeding brought by any third party against WinZO and our Indemnitees arising from any of the following:
a breach of this Agreement
the negligence, fraud, or willful misconduct of you or your employees, agents, or contractors
incorrect information provided by you in your account or elsewhere
a failure by you or your employees, agents, contractors or invitees to comply with applicable laws and regulations
DISCLAIMERS
Your access to and use of our Website, App, and Platform or any content are at your own risk. You understand and agree that our Website, App, and Platform are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We make no warranty or representation and disclaim all responsibility and liability for:
the completeness, accuracy, availability, timeliness, security or reliability of our Website, App, or Platform or any content
any harm to your computer system, loss of data, or other harm that results from your access to or use of our Website, App, or Platform or any content
the deletion of, or the failure to store or to transmit, any content and other communications maintained by our Website, App, or Platform
whether our Website, App, or Platform will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from us or through our Website, App, or Platform, will create any warranty or representation not expressly made herein
The playback resolution and quality of the Digital Content you receive will depend on a number of factors, including the type of Compatible Device on which you are accessing the Digital Content and your bandwidth, which may increase or decrease over the course of your viewing. If we detect that Digital Content we are streaming to you may be interrupted or may otherwise not play properly due to bandwidth constraints or other factors, we may decrease the resolution and file size of the Digital Content in an effort to provide an uninterrupted viewing experience. While we strive to provide you a high quality viewing experience, we make no guarantee as to the resolution or quality of the Digital Content you will receive when streaming, even if you have paid extra for access to high definition, ultra-high definition, or high-dynamic-range content.
By using the Service, you may encounter content that may be offensive, indecent or objectionable; this content may or may not be identified as having explicit language or other attributes. Nevertheless, you agree to use the Service at your sole risk, and WinZO has no liability to you for any content. Content types, genres, categories, and descriptions are provided for convenience, and WinZO does not guarantee their accuracy.
WINZO DOES NOT REVIEW, VERIFY, REVISE, ENDORSE, OR OTHERWISE APPROVE ANY CONTENT CREATED OR POSTED BY OUR USERS, AND COMMUNICATED TO OTHER USERS OR THIRD PARTIES VIA OUR WEBSITE, APP, OR PLATFORM, BUT WINZO WILL REMOVE CONTENT THAT VIOLATES ANY LAWS OR THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL WINZO BE LIABLE IN ANY WAY FOR ANY CONTENT CREATED OR POSTED BY OUR USERS FOR, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF SUCH CONTENT. THE CONTENT IS SOLELY CREATED BY OUR USERS, AND WINZO SPECIFICALLY DISCLAIMS ANY AND ALL ROLE WHATSOEVER WITH RESPECT TO THE CREATION OR POSTING OF SUCH CONTENT.
LIMITATION OF LIABILITY
You acknowledge and agree that, in no event will WinZO be liable to you or any third party for any indirect, punitive, exemplary, incidental, special, or consequential damages whether in contract, tort (including negligence), or otherwise arising out of this Agreement, or the use of, or the inability to use, our Website, App, or Platform, including, without limitation, any information made available through our Website, App, or Platform pursuant to this Agreement. In the event the foregoing limitation of liability is determined by a court of competent jurisdiction to be unenforceable, then the maximum liability for all claims of every kind will not exceed one times Two Hundred United States Dollars (200 USD). The foregoing limitation of liability will cover, without limitation, any technical malfunction, computer error or loss of data, and any other injury arising from the use of our Website, App, or Platform. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. To the extent that WinZO may not disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of WinZO’s liability will be the minimum permitted under applicable law.
TERMINATION
Termination By Us
We reserve the right to suspend or terminate your account or cease providing you with access to all or part of our Website, App, or Platform at any time for any or no reason, including, but not limited to, if we reasonably believe: (i) you have violated this Agreement or our Privacy Policy, (ii) you create risk or possible legal exposure for WinZO; or (iii) our provision of our Website, App, or Platform to you is no longer commercially viable. We will make reasonable efforts to notify you of such termination by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances. In all such cases, this Agreement shall terminate, including, without limitation, your license to use our Website, App, or Platform.
Termination or Cancellation By You.
You can also terminate our Services by deleting your Account. You can request for Account deletion by going to the ‘Settings’ section of your Account (“Account Deletion Request”). All Account Deletion Request must be approved by WinZO before any Account can be deleted. Upon approval of your Account Deletion Request
Your account will stand deactivated for a period of ninety (90) days, within which time you may re-activate your Account by accessing your Account with your Account Information
After ninety (90) days, the Users’ Accounts will be deleted and they may be unable to retrieve Account Information from us, except information that WinZO may retain as per its Privacy Policy
Please note that upon deletion of your account, you are not entitled to any refund on the subscriptions already paid for by you to access Digital Content on our platform.
Cancellation of Subscription
All transactions for accessing Digital Content are final, and we do not accept returns of such Digital Content even upon an Account Deletion Request.
Survival
All sections, which by their nature and context are intended to survive the termination of this Agreement, will survive.
COPYRIGHT INFRINGEMENT/DMCA NOTICE
If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent.
Your physical or electronic signature
Identification of the copyrighted work(s) that you claim to have been infringed
Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove
Sufficient information to permit us to locate such material
Your address, telephone number, and email address
A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law
A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.
WinZO’s Copyright Agent to receive DMCA Takedown Notices is WinZO US Inc.,dmca@winzogames.com , at WinZO, Attn: DMCA Notice, 1000 N. West Street, Suite 1200, Wilmington, Delaware, USA- 19801. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by WinZO in connection with the written notification and allegation of copyright infringement.
ASSIGNMENT
This Agreement is only for your benefit. You shall have no right to assign this Agreement or any benefits or obligation hereunder to any other party or legal entity. Any attempted assignment shall be void.
ANTI-BRIBERY AND EXPORT COMPLIANCE
You agree not to promote, approach, use, distribute, transfer, provide, sub-license, share with, or otherwise offer our Website, App, or Platform in violation of any laws or this Agreement, including, without limitation, the United States Foreign Corrupt Practices Act, the UK Bribery Act and similar anti-corruption statutes in all jurisdictions. Without limiting the foregoing, you will not knowingly directly or indirectly export, re-export, transfer, make available or release (collectively, “Export”) our Website, App, or Platform to any destination, person, entity or end-use prohibited or restricted under the US law without prior US government authorization to the extent required by the applicable export control regulations, including without limitation, to any parties listed on any of the denied parties lists or specially designated nationals lists maintained under the Export Administration Regulations or the Security, and the Foreign Asset Control Regulations (31 CFR 500 et seq.) administered by the US Department of Treasury, Office of Foreign Assets Control without appropriate US government authorization to the extent required by the applicable regulations.
MODIFICATIONS
We reserve the right, at our sole discretion, to change or modify this Agreement at any time. In the event, we modify the terms of this Agreement, such modifications shall be binding on you. We will inform you about the modifications via email, on our Website, App, or Platform by posting a modified version of this page, or by a comparable means within a reasonable time period. Your continued use of our Website, App, or Platform shall constitute your consent to such changes.
RELATIONSHIP OF PARTIES
The parties hereto are independent contractors, and nothing contained herein shall be interpreted as creating any relationship other than that of independent contracting parties. The parties shall not be construed as being partners, joint ventures, shareholders, employer/employee, or agent/servant. The User has no power or authority to bind WinZO to any obligation, agreement, debt or liability. The User shall not hold itself out as an agent or representative of WinZO.
GOVERNING LAW
This Agreement shall be governed by the law of the State of California, without respect to its conflicts of laws principles. Each of the parties to this Agreement consents to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California for any actions not subject to Dispute Resolution and Arbitration provisions as set forth in Section 22.
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH WINZO AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Binding Arbitration
Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, “Disputes”) in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and WinZO agree (a) to waive your and WinZO’s respective rights to have any and all Disputes arising from or related to this Agreement, use of our Website, App, or Platform, resolved in a court, and (b) to waive your and WinZO’s respective rights to a jury trial. Instead, you and WinZO agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or a jury in court).
No Class Arbitrations, Class Actions or Representative Actions
You and WinZO agree that any Dispute arising out of or related to these Terms of Service or use or access of our Website, App, or Platform is personal to you and WinZO and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. You and WinZO agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and WinZO agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.
Federal Arbitration Act
You and WinZO agree that these Terms of Service affect interstate commerce and that the enforceability of this Section shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.
Notice; Informal Dispute Resolution
You and WinZO agree that each party will notify the other party in writing of any arbitral or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to WinZO shall be sent by certified mail or courier to WinZO, Attn: WinZO US Inc., 1000 N. West Street, Suite 1200, Wilmington, Delaware, USA- 19801. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your WinZO account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically in accordance with this Agreement and will include (a) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that we are seeking. If you and WinZO cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or WinZO may, as appropriate and in accordance with this Section, commence an arbitration proceeding.
Process
EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, INCLUDING, WITHOUT LIMITATION, COPYRIGHTS, TRADEMARKS, TRADE NAMES, LOGOS, TRADE SECRETS OR PATENTS, YOU AND WINZO AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR WINZO WITHIN (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND WINZO WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and WinZO agree that (a) any arbitration will occur in Santa Clara County, California, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section, and (c) that the state or federal courts of the State of California, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.
Authority of Arbitrator
As limited by the FAA, these Terms of Service and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitral, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms of Service. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. Notwithstanding anything to the contrary herein or the applicable AAA Rules, discovery in the arbitration shall be limited to one set of interrogatories, one set of requests for admissions, and one set of requests for production of documents.
The arbitrator’s award of damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim.
Rules of AAA
The AAA Rules are available at https://www.adr.org/Rules or by calling the AAA at 1-800-778-7879. By agreeing to be bound by these Terms of Use, you either (a) acknowledge and agree that you have read and understand the rules of AAA, or (b) waive your opportunity to read the rules of AAA and any claim that the rules of AAA are unfair or should not apply for any reason.
Severability
If any term, clause or provision of this Section is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section will remain valid and enforceable. Further, the waivers set forth herein are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law.
Opt-Out Right
YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION BY WRITING TO: WINZO, RE: OPT-OUT, 1000 N. WEST STREET, SUITE 1200, WILMINGTON, DELAWARE, USA- 19801. IN ORDER TO BE EFFECTIVE, THE OPT OUT NOTICE MUST INCLUDE YOUR FULL NAME AND CLEARLY INDICATE YOUR INTENT TO OPT OUT OF BINDING ARBITRATION. BY OPTING OUT OF BINDING ARBITRATION, YOU ARE AGREEING TO RESOLVE DISPUTES IN ACCORDANCE WITH SECTION 21.
MISCELLANEOUS
This Agreement supersedes any prior agreements between you and WinZO with respect to the subject matter herein. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, we both nevertheless agree that the court should endeavor to give effect to our intentions as reflected in this provision, and the other provisions of this Agreement to remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our Website, App, or Platform or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches. All the sections intended to survive the termination of this Agreement shall survive. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Except as explicitly stated otherwise, any notices to WinZO shall be given by certified mail, postage prepaid and return receipt requested to WinZO at 1000 N. West Street, Suite 1200, Wilmington, Delaware, USA- 19801. Any notices to you shall be provided to you through our Website, App, or Platform or given to you via the email address or physical address you provide to WinZO.
Use manual or automated software, devices, scripts robots, other means or processes to “scrape”, “crawl” or “spider” any web pages contained in the Website
Use automated methods to add contacts or send messages
Engage in “framing”, “mirroring”, or otherwise simulating the appearance or function of our Website
Attempt to or actually access our Website or App by any means other than through the interface provided by WinZO
Attempt to or actually override any security component included in or underlying our Website, App, or Platform
Engage in any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses
Remove any copyright, trademark, or other proprietary rights notices contained in or on our Website or App, including those of both WinZO or any of our licensors
Use any information obtained from our Website, App, or Platform to harass, abuse, or harm another user or
Engage in any action or promote any content that is harmful, offensive, illegal, unlawful, discriminatory, dangerous, profane, or abusive.